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Frequently Asked Questions

Below is a list of the most common questions and answers regarding the H2H website and hiring events. Click the section title to reveal the FAQ list in each category.

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+ Job Seekers FAQ (18)
Why should I sign up with H2H.jobs?

H2H.jobs is a FREE powerful tool for job seekers, with a multitude of innovative resources to help you find your next job. The site offers easy-to-use search features, a military skills translator, a resume builder, a career assessment survey, tips and advice, and professional networking opportunities. H2H.jobs helps guide you every step of the way in finding your next job.

Does registering with H2H.jobs guarantee me a job?

No, while the mission of H2H.jobs is to connect military trained job seekers with a job matched to their skills and talents, we cannot guarantee you will find a job.

Is it free to sign up and use?

Yes, H2H.jobs is FREE for all job seekers.

Where do the job listings come from?

H2H sources jobs through a combination of direct listings from employers and an aggregation of job listings from external sources.

What's the quickest way to learn more?

In the middle of the https://H2H.jobs homepage there is an informational video made specifically for job seekers that will help you get started on the site.

How do I register?

Go to https://H2H.jobs/sign_up, fill out the form with the requested information and you'll receive an email to verify your registration. You will immediately be logged in where you can build your profile, build or upload your resume, add communities to your network and more. You can complete your profile right away or wait to do it at a later date.

How do I edit my portfolio?

When you sign in to your account you’ll be taken to the Dashboard. The Dashboard will show you recommended jobs and you can customize it as you like. On the left you can click on Resume Builder where you can build and edit your resume and profile or click on Digital Wallet to upload documents such as your resume or cover letter. From here you can edit your profile upload or change your photo, as well as see the jobs you’ve applied for, your communities, messages, and test results.

Does your system offer email alerts for new job postings?

Currently, H2H.jobs does not offer new job email alerts for job seekers.

Can I use H2H.jobs from my smartphone?

Beginning in March 2012, you will be able to download the H2H mobile application for iPhone® and AndroidTM smartphones. A mobile app for Windows Phone will be available at a later date. Visit www.H2H.jobs/mobile to learn more.

How do I apply for a job?

Sign in to your account. Go to the Jobs tab and click on Search Jobs by Keyword. Once you’ve searched and found a job that suits you, click on the job title. This will take you to a detailed description of the job or to an external job site listing. If it is internal, click on Apply for Job, and if your portfolio is up-to-date and you’re ready to submit your resume, click Apply Now. If your portfolio is not up-to-date, you’ll have the opportunity to edit it before applying. If you’re taken to an external job site listing, you must then follow that site’s application protocol. In most cases, there will be an easy-to-find Apply button on the page with the listing.

Can I find out what jobs/career paths my military training qualifies me for?

Yes, on the H2H homepage under Search for Jobs you can enter your military occupation code and receive a list of jobs that you're qualified for given your military experience. Also, on the homepage, under Search for Careers you can enter the same code and receive a list of career paths that fit your military experience.

Can I find out what jobs fit my interests and background?

Yes, go to the Advice tab and click on Career Assessment. Answer the 14 questions on that page then click See Results to discover what careers might best match your skills and interests. You may retake this assessment at any time.

What kind of networking can I do on H2H?

Under the Networking tab there are links to Communities and H2H Social Media. The Communities page lets you join discussions about the career field of your choice. Click Join Community next to the career field and you'll be taken to that community's home page. From there you can go to the discussion forum, see jobs relating to that field, make contact with other community members and more. The other way to make connections with H2H is through social media. On the H2H Social Media tab you'll find an overview of all of the social aspects of H2H.jobs as well as links to our Facebook, Twitter, Google+, YouTube, and LinkedIn pages.

Can I find out more about different types of careers?

Yes, go to the Jobs tab and click on Browse Industries. After choosing one of the career fields, you'll be taken to numerous resource pages with information about the field, career paths, education and more.

How do I retrieve a forgotten password?

Go to https://H2H.jobs/sign_in. Underneath the Email and Password boxes there is a Forgot your password? link. This will take you to a page where you can submit your email address. You'll then receive an email with a link to reset your password.

How do I change my password?

Sign in to your account and click on Account Settings on the top right of the screen. Under Password, click Change. You will then be prompted to enter a new password. Click Save to complete the update.

Who do I contact if I have technical problems with the system?

At the bottom of the site there is a Support link. This will take you to a contact form to submit your request for help.

How do I unsubscribe or delete my account?

Click the Feedback button on the H2H page and select “Deactivate my account” as the subject. Please complete the form and we will deactivate your account. We will send you a confirmation email for your records.

+ Virtual Career Fair FAQ (13)
What is a Virtual Career Fair (VCF)?

A virtual career fair (VCF) is an online “event” in which employers and job seekers meet in a virtual environment using text chat, video chat, and email to exchange information about job openings. Job seekers can upload resumes and may be matched with employers, or can simply browse employer booths.

Who puts on the VCFs?

H2H has partnered with Milicruit, the recognized leader in virtual recruiting environments for military members.

How many VCF events will take place in 2012?

Milicruit will host four national events and numerous regional events throughout 2012. You can visit https://H2H.jobs/virtualhiringevents to view updates and changes.

When will the VCFs take place?

You can visit https://H2H.jobs/virtualhiringevents to get a list of the 2012 VCFs and when they will be happening.

How do I sign up for a VCF?

Go to www.veteranscareerfair.com and click “Sign Up” in the middle of the page to register with Milicruit and complete your profile. You must complete a profile before you can attend a VCF.

Why do I need to create a profile for the show?

This helps recruiters know your qualifications at a glance when chatting with you. Create a profile by clicking on the My Profile tab at the bottom of the screen from any page. Be sure to upload your resume. Completing your profile gives the recruiter a better idea of who you are and what you have to offer their organization.

Do I need to sign up for each VCF I want to attend?

No. Once you register with Milicruit and complete your profile, you'll be able to attend any VCF by logging in to the system.

Is the registration with Milicruit the same as H2H.jobs?

No, you will need to register separately for each site. Registering with Milicruit will allow you to participate in the fairs and apply to jobs directly from employer booths.

What will be available to me during a VCF?

You will be able to move through an exhibit hall and visit employer booths. In the booths, you will be able to chat with employer representatives, browse and apply for jobs. There is also a networking lounge where you can connect with other job seekers, and a resource center that includes career and education information.

In some instances, it may take a while to chat with employers. Why?

The virtual career fairs draw military personnel, veterans, and spouses from all over the world, and while there are many on hand staffing the booths, the high participant-to-staff ratio results in wait times for those requesting chats with some employers.

To put it in perspective, imagine attending a career fair in person with 20 people at an employer's booth. You would most certainly expect to wait in line at that employer's booth. By preparing yourself well in advance of the fair, you will maximize any chats that you have with recruiters and subject matter experts in the booths.

Will chatting with recruiters serve as a first interview?

No. This online event is informational only. If a participating employer is interested in you, you will be contacted after the fair regarding a follow up telephone or video interview.

Will I have access to the VCF environment when there is not an event happening?

Yes. As a registered user you have 24/7 access to the exhibit hall and employer booths, networking lounge, and resource center. Employers do not man their booths unless events are going on; however, you will still be able to enter their booth and view/apply for jobs and send email messages to employer representatives.

Once I get a new job, how do I delete my Milicruit account from the system?

Email info@milicruit.com with your request, including name and email address you used to access Milicruit, and your account will be deleted.

+ Live Hiring Events FAQ (6)
What is Hiring Our Heroes?

Hiring Our Heroes is a nationwide effort hosted by the U.S. Chamber of Commerce to help veterans and their spouses find meaningful employment. Go to http://www.uschamber.com/veterans or www.twitter.com/hireourheroes for more information.

How do I find out if a fair is coming to my area?

You can check the job fair dates at www.H2H.jobs/livehiringevents.

Do I need to sign up as an attendee? How do I do that?

Yes. Go to www.H2H.jobs/livehiringevents and click on the Register link next to the job fair you want to attend. That will take you to the registration page.

Is there a fee to attend?

No, the job fairs are free to both employers and job seekers.

How many employers participate?

There will be anywhere from 50 to 100 employers at each job fair.

What help/information can H2H provide me at the job fairs?

While visiting the H2H booth you can speak to a representative, sign up to use the site, obtain useful job search materials, and even print or copy your resume. You can also sign up for H2H.jobs on one of our many kiosks equipped with iPads.

+ Mobile App FAQ (3)
The app won't install on my device?

The app is available for all iOS devices running iOS 3.2+ and Android devices running Android 2.2+. On iOS check for device updates through iTunes. On Android check for device updates from your carrier or device manufacturer's website.

My profile isn't updating?

Your profile and resume are being upgraded! Some fields in the mobile app may not show on the website as both platforms are being upgraded. Update to the latest version of the mobile app on your device as we continue to improve the profile and resume to help you get hired!

How do I send feedback about the mobile app?

We appreciate your feedback about the mobile experience. Click here to submit your app feedback.